Privacy policy
AirGapNet is a B2B hardware vendor — we collect only the information needed to handle quotes, orders, support, and warranty for our customers. This page explains what we keep, how we use it, and the rights you have over your data.
Last updated · May 21, 2026
Information we collect
When you contact us through a form, request a demo, or place an order, we collect your name, work email, company name, country, and any details you share about your environment.
When you visit airgapnet.us we log standard request metadata — IP address, user agent, referrer, and pages viewed — to keep the site secure and understand which content is useful.
- Contact data — name, email, phone, company, country
- Order data — product, quantity, shipping address, billing address, last four digits of the card
- Support data — messages, attachments, device serial numbers
- Site analytics — page views, session duration, country-level location
How we use it
We use the information to reply to your request, fulfil orders, ship hardware, handle warranty claims, and improve our products. We do not sell personal data and we do not share it with advertisers.
Payments
Online card payments for AGN1 are processed by Stripe. We never see or store the full card number, expiry, or CVC — those go straight to Stripe under their PCI-compliant infrastructure.
Cookies
We use a small set of first-party cookies for cart state, session continuity, and aggregate analytics. No third-party advertising or cross-site tracking cookies are set.
Data retention
Order records and warranty information are retained for as long as the device is supported plus the period required for tax and accounting purposes. Marketing contact records are deleted on request.
Your rights
You can request access to the personal data we hold about you, ask us to correct it, or request deletion. Residents of the EEA, the UK, and California have additional statutory rights including portability and the right to object to processing.
International transfers
Customer records are stored on US-hosted infrastructure (Vercel and Stripe data centres in the United States). If a customer in the EEA, UK, or Switzerland places an order, we rely on the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum as the legal basis for the resulting transfer to the US.
Questions
Email AirGapNet@gmail.com or call +1-305-610-3390 with any policy question — we answer most inquiries within one business day. Mailing address: AirGapNet, Inc., 1209 N Orange St, Wilmington, DE 19801.